In today’s environment, real-time inventory management systems and processes keep costs down and are a major factor in driving manufacturing and warehousing efficiency. But, when suppliers experience unplanned business disruptions, the ripple effect can be severe. Today’s business continuity mangers need to think beyond the confines of their own organizations to plan for unexpected business disruptions with customers, partners and suppliers. Links in global supply chains mean that extreme weather or civil unrest in one place can have serious repercussions across the globe. For instance, supplies of global coconut products were dramatically impacted when Typhoon Haiyan hit the Philippines in 2013 and shipments of many other products were also delayed by the storm.
MissionMode partners with business continuity managers across industries by providing the tools they need to quickly and easily communicate critical supply chain interruption preparedness information and implement incident management procedures for speedy resolution of global supply chain-related incidents.
When supply chain disruptions occur, be prepared. MissionMode Situation Center Suite can help your team manage the wide variety of business impacts stemming from supply chain glitches. Whether you simply need to reschedule short-term production and shipment calendars or find whole new sources of in order to keep the business running, MissionMode tools will help your supply chain interruption preparedness team communicate with impacted parties and effectively manage operations through the business disruption. Some of the primary applications include:
Staffing– Supply chain disruptions can impact manufacturing, warehousing and shipping schedules which may have a real impact on employee staffing. In the event of a supply chain disruption, the goal is to quickly inform impacted employees, customers and partners and supply information on work schedules.
Scheduling – Supply chain disruptions can wreak havoc on production schedules, delivery timelines, and customer commitments. Collaborative communication tools can help your team develop and execute response plans that will get things back on track.
Material Sourcing – When a supplier has a disruptive event making them unable to meet commitments, alternatives may need to be put in place to meet commitments on a temporary or permanent basis. Impacted employees, partners and customers need to be informed and internal teams need to collaborate on finding back-up options.
MissionMode has the tools operations management teams need to effectively plan for supply chain disruptions. Our Situation Center Suite was designed to enable simple two-way emergency communications and a collaborative virtual command center to speed issue resolution.
Intelligent, 2-Way Message Delivery – MissionMode Notification Center allows organizations to communicate with employees, customers and suppliers via email, land-line, mobile devices, SMS and more to deliver critical information in the event of a supply chain disruption. The solution easily integrates with existing HR systems to ensure timely and accurate contact information across customizable mailing lists. Smart automation rules allow for sequential message delivery, escalation of alerts across devices and more. There are multiple ways for recipients to respond including one touch connection to a conference call. Best of all, Notification Center is extremely easy to use and can be accessed from anywhere including an award-winning mobile application.
Collaborative Incident Management Tools – MissionMode Situation Center can dramatically improve an organization’s readiness and ability to effectively manage unplanned supply chain disruptions by making event management collaborative, simple, and trackable. The tool can be pre-configured to help business continuity teams by providing a collaboration platform that serves as a virtual command center. The easy-to-use Situation Center includes a real-time dashboard giving all users a centralized view of event resolution activities and status, team and individual task checklists, event log, a file sharing library for key documents, customized online forms and seamless integration to our Notification Center for message delivery.
Interactive Field Communications – MissionMode’s EarShot Solution enables rich, 2-way communications to support decision making as a situation unfolds. This unique mobile application allows company personnel to send mobile messages, forms, photos and GPS location information to a geographically dispersed team to facilitate supply chain management decisions.
Planning for and managing supply chain disruptions while minimizing negative business impact takes planning, practice and the right partner. A partner with the tools, industry experience and support to give you maximum operational control.
Unlike most emergency management systems, MissionMode provides an end-to-end incident management solution. Because in a crisis, you don’t just need to communicate the problem, you need to resolve it. MissionMode’s Situation Center Suite was specifically designed to support the five key phases of business continuity management in order to boost your organization’s overall readiness:
Key MissionMode advantages for supply chain management include:
- Ease of use
- Virtual command center speeds incident recovery
- API Integration with Accuweather for timely weather-related alerts
- Unlimited contact devices, recipients, teams and templates
- Cloud-based applications -accessible from anywhere
- Customized automation rules
- Template driven – easy to pre-configure for multiple incident types
- Choose recipients individually and by group, role, location or GIS mapping
- Recorded voice alerts plus highest quality text-to-speech alerts
- Multiple ways for recipients to respond including one-touch connection to conference calls
- Easily integrates with existing customer systems
- Real-time dashboards for project status at a glance
- Individual and team level task checklists
- Interactive field communications provides corporate visibility to incident severity
- Configurable calling parameters –can cycle through preferred devices and stop when reached