Over half of all business continuity events are weather related. Severe snow or ice storms, hurricanes, tornadoes, flooding, earthquakes and other natural disasters can cause major business disruption and frequently require organizations to implement their business continuity plans. Sometimes these events are very short in duration and other times, the damage can take weeks or months to reverse. After Super-storm Sandy hit the Atlantic coast in 2014, many businesses realized they lacked the processes and tools to respond effectively.
MissionMode partners with business continuity managers across industries by providing severe weather preparedness tools they need to quickly and easily communicate critical information, share timely information and photos from impacted locations, and implement incident management procedures for speedy resolution of weather-related incidents.
When Sandy hit, it took a few days to reach individual employees to determine their whereabouts and safety. We realized the company needed a better solution. Our MissionMode Solutions gives us the ability to quickly send messages to widely dispersed employee groups and receive responses confirming both message receipt and employee safety.— Susan Brown, Director Business ContinuityArgo Group
When severe weather strikes, be prepared. MissionMode Situation Center Suite can help your team manage the wide variety of business impacts stemming from a natural disaster or weather-related disruption.
Whether you simply need to reach out to employees to ensure their safety or need to rebuild facilities damaged by the storm, MissionMode severe weather preparedness tools will help your team ensure communication of important information, receive confirmation and feedback from geographically dispersed employees and effectively manage operations through the business disruption. Some of the primary applications include:
Staffing and Employee Safety – Every organization has an obligation to ensure the safety and security of their staff. In the event of dangerous weather situations, the goal is to quickly locate all employees, receive confirmation of their safety and supply information on impacted work schedules.
Scheduling – Severe weather can wreak havoc on transportation schedules, store hours, staff availability and supply chain management. Collaborative communication tools can help your team develop and execute response plans that will get things back on track.
Facilities – Damage or power outages at an individual location can impact have a major impact on operations. MissionMode can help your facilities management team communicate with employees and implement recovery plans.
Supply Chain – Supply chain disruptions can have a big impact on inventory management and operations. When a supplier has a disruptive event making them unable to meet commitments, this information needs to be communicated and depending on the severity, alternatives may need to be put in place.
Evacuation/Relocation – At times, weather related damage can be so extreme that evacuation or temporary relocation of facilities is required. This requires significant coordination, planning and accurate communications.
MissionMode has the tools business continuity management teams need to effectively plan for weather-related disruptions. Our Situation Center Suite were designed to enable simple two-way emergency communications and a collaborative virtual command center to speed issue resolution.
Intelligent, 2-Way Message Delivery – MissionMode Notification Center allows organizations to communicate with employees and customers via email, land-line, mobile devices, SMS and more to deliver critical information in the event of a weather-related incident. The solution easily integrates with existing HR systems to ensure timely and accurate contact information across customizable mailing lists. Smart automation rules allow for sequential message delivery, escalation of alerts across devices and more. There are multiple ways for recipients to respond including one touch connection to a conference call. Best of all, Notification Center is extremely easy to use and can be accessed from anywhere including an award-winning mobile application.
Collaborative Incident Management Tools – MissionMode Situation Center can dramatically improve an organization’s readiness and ability to effectively manage unplanned natural disasters by making event management collaborative, simple, and trackable. The tool can be pre-configured to help business continuity teams by providing a collaboration platform that serves as a virtual command center. The easy-to-use Situation Center includes a real-time dashboard giving all users a centralized view of event resolution activities and status, team and individual task checklists, event log, a file sharing library for key documents, customized online forms and seamless integration to our Notification Center for message delivery.
Interactive Field Communications – MissionMode’s EarShot Solution enables rich, 2-way communications to support decision making as a situation unfolds. This unique mobile application allows company personnel to send mobile messages, forms, photos and GPS location information to a geographically dispersed team to facilitate location closure and incident management decisions.
Planning for and managing severe weather situations while minimizing negative business impact takes planning, practice and the right partner. A partner with the tools, industry experience and support to give you maximum operational control.
Unlike most emergency management systems, MissionMode provides an end-to-end incident management solution. Because in a crisis, you don’t just need to communicate the problem, you need to resolve it. MissionMode’s Situation Center Suite was specifically designed to support the five key phases of business continuity management in order to boost your organization’s overall readiness:
Key MissionMode advantages for weather-related incidents include:
• Ease of use
• Virtual command center speeds incident recovery
• API Integration with Accuweather for timely weather-related alerts
• Unlimited contact devices, recipients, teams and templates
• Cloud-based applications -accessible from anywhere
• Customized automation rules
• Template driven – easy to pre-configure for multiple incident types
• Choose recipients individually and by group, role, location or GIS mapping
• Recorded voice alerts plus highest quality text-to-speech alerts
• Multiple ways for recipients to respond including one-touch connection to conference calls
• Easily integrates with existing customer systems
• Real-time dashboards for project status at a glance
• Individual and team level task checklists
• Interactive field communications provides corporate visibility to incident severity
• Configurable calling parameters –can cycle through preferred devices and stop when reached