How Incident Management Systems Enhance Your Business Operations

Understanding the true return on investment of purchasing an effective and all-encompassing incident management system (IMS) for your organization can at times be challenging, especially if you are the one requesting budgetary dollars from management to fund this project and they do not understand the value. Kudos to you for pushing this project across the line, spearheading the initiative for your organization, and educating the management team of the significant benefits that such as system can offer the company. As we all know, there is much to be said for not waiting for an emergency to realize you need something, and there are a number of benefits that a well-equipped IMS can bring your business, even when it’s all blue skies without a cloud in sight.

Efficiency & Effectiveness

A truly effective incident management system goes well beyond simple notification. Here at MissionMode we focus on true, end-to-end event resolution and provide the full range of tools necessary to make sure that a streamlined process of your business continuity (BC) practices and team can be executed quickly and effectively. Having the ability to offer teams and individuals specialized tasks and checklists, secure chat rooms, custom smart automation rules, GIS mapping tools, detailed resource and activity logs and and a detailed audit log, are just some of the critical components your team will need to be success. By choosing MissionMode, you can have one of the most efficient, effective, and comprehensive incident management systems at your fingertips anytime, anywhere.


When you have a powerful tool at the helm of your BC practices and plans, your entire organization can operate with increased confidence before, during, and after any emergency or business disruption. Increased confidence lends itself to increased productivity. Feeling as though everything is under control fosters a sense of security that is so important for teams to innovate and share new ideas without fear of something being lost in the event of a crisis.


A true, end-to-end incident management system doesn’t just put the power in the hands of your BC team and hope the communication trickles down and triggers the appropriate actions. Instead, it focuses on getting your entire team prepared, from the top of the organization all the way down, so that in the event of an incident or business disruption, everyone knows exactly what to do and how to do it – and even more – it’s simple, readily accessible, and collaborative in real-time. Utilizing tools that take your business continuity plans off the shelf and place them into the system – making them easily actionable for superior operational readiness ensures your entire team is fully prepared and understands their role in the process.

Streamlining your BC practices and processes and centralizing that information where it’s accessible to all team members is an important part of being fully prepared and ready to act on a moment’s notice (which is usually all you get in times when BC practices need to be deployed). But beyond that, it allows you to run effective and efficient drills and analyze how well these practices serve your organization as it grows, saving you time, money, and a whole lot of stress.

About MissionMode

MissionMode is the trusted leader in providing organizations with an effective and reliable emergency notification and incident management system specifically designed to handle your needs from end to end. Our Situation Center Suite acts as a virtual command center in times of crisis, helping your organization stay on track through both emergencies or more routine operations by enabling your team to effectively communicate and project manage incidents from onset to resolution. The MissionMode Notification Center allows our clients to send two-way multimodal notifications to employees during times of crisis.

From incident management to emergency mass notification to interactive field communications, mobile control, integrated weather planning and more, MissionMode’s team of seasoned and certified emergency managers and business continuity practitioners are dedicated to being an intuitive and easy to use partner in your incident management and mass communication needs.