Developing a high-performance business continuity management program is hard work and requires significant resource commitments and upper-management support. Respondents to the MissionMode Readiness Survey report varying levels of readiness with under 40% claiming to have business continuity management (BCM) plans in place across a wide number of potentially disruptive event types:
- 38% – Comprehensive BCM plans developed and trained across a wide variety of event types
- 37% – Plans developed and trained across a limited number of event types
- 25% – No plans or preliminary plans drafted but not trained
These respondents were most likely to be prepared for weather, power and IT-related incidents and least prepared to manage physical security threats, theft and product safety-related events. Developing and training a wide variety of BCM plans can seem like an insurmountable challenge, but MissionMode can help you both prioritize and prepare your plans.
What Events to Plan For
When it comes to business continuity preparation, knowing what events to prepare for can vary by industry, company size and geographic location. MissionMode’s team of experienced emergency-management professionals works with clients every day to help them prioritize which events are most critical for their specific BCM planning.
In the 2013-2014 benchmark survey conducted by Continuity Insights and KPMG, nearly 60% of participants reported activating their BCM plans in the past year as a result of severe weather. The chart below illustrates the frequency of business interruptions by cause which is a strong indicator of the top events every company should prepare for:
Industry Specific BCM Planning
In addition to these event types that are common to all industries, the MissionMode Customer Experience team can help you identify industry-specific incidents that require business continuity preparation and pre-planning. For example, transportation companies need plans to handle large-scale delays and accidents. Hospitals and public health organizations need to be prepared for epidemics and overloads, and retailers and manufacturers need to be able to manage product safety issues and recalls.
Finally, because they don’t often impact day-to-day business continuity operations, reputational issues are often overlooked when it comes to BCM planning. Recent NFL player domestic abuse scandals and UK retailer Tesco’s mass executive exodus following their recent accounting investigation are examples of events that can dramatically impact company reputation and value.
Once you have identified which event types need to be covered within your business continuity plan, then comes the hard work of developing plans. Incident management tools like MissionMode’s Situation Center can simplify plan creation with templates and task lists that can often be repurposed across event types. During the Detailed Readiness Scoping and Onsite Deployment Phases of our Customer Readiness Commitment process, we will train your teams to efficiently create plans within your centralized incident management tool allowing you to dramatically increase overall readiness.
How To Use This Information
When it comes to business continuity preparation and management, MissionMode’s team can help. Our team will help identify events in your industry that require planning and we will partner with your team to help ensure your business continuity plan is a success. Call us at 312-455-8811 or schedule an online demonstration to learn how our MissionMode IMS will take your continuity planning to the next level.