Inside Mission Mode

The 2018 Atlantic hurricane season is officially underway. This year the season kicked off a bit earlier than usual with Tropical Storm Alberto making landfall in late May. It is now time to double-check that not only is your Business Continuity (BC) Team prepared and ready to be activated in the event of a disaster impacting your organization, but how prepared are your other employees and their families to deal with such an impact? At MissionMode, we talk a lot about business continuity planning and how to prepare for disasters...
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Having the right system in place to help you with business continuity in the face of emergencies and disasters means little if you can’t employ it correctly and have the necessary support to do so effectively across a wide ray of potential situations. That’s why we created our Readiness Score Survey and based it on our Customer Readiness Commitment, so you have not only the most effective system for your needs but also the tools and support needed to employ it for maximum readiness. Understanding your organization’s readiness score now...
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Understanding the true return on investment of purchasing an effective and all-encompassing incident management system (IMS) for your organization can at times be challenging, especially if you are the one requesting budgetary dollars from management to fund this project and they do not understand the value. Kudos to you for pushing this project across the line, spearheading the initiative for your organization, and educating the management team of the significant benefits that such as system can offer the company. As we all know, there is much to be said for...
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Being prepared for a crisis may help to mitigate the damaging effects, but it can’t always stop a crisis from actually occurring. Like it or not, some events are just out of our control. But, if a disaster does strike, the opportunity exists to learn from the experience and determine where your BC process is currently excelling and where it might need to be tweaked or adjusted a bit. The first communication priority for crisis or BC managers following a business disruption is to follow-up on communication promises made during...
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In today’s increasingly digital world, especially in business, the importance of cybersecurity has never been more clear. And though it’s easy to think you’re protected against hackers and digital attacks, there’s much more to the cybersecurity puzzle than first meets the eye. Some things, like anti-malware software and hard-to-hack passwords are simple enough to remember, but when you are looking to update your organization’s best practices, consider the following things that every business should have in place. Plan for Mobile Mobile is far beyond “trend” status. It’s an integrated part...
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Social media is a powerful tool, for better or worse, when it comes to business communication in today’s world, and that is doubly true when a crisis strikes. Incorporating social media into your business continuity plan creates a system for you to be where your constituents are and have protocol in place for how those communications should be handled so you are in charge of the message from top to bottom in crisis response mode. Here are just a few things social media can do for your organization as it...
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The need for communication after business disruption occurs has become abundantly clear in recent years, and when time is of the essence, all organizations need the capability to communicate with many people simultaneously no matter where they are. Since 9/11 there has been a surge of interest in adopting mass notification systems and today it is a must-have component of any business’ incident management strategy. Of course, when you have a powerful communication tool like that in place, there’s no point in letting it lay dormant, waiting for an emergency...
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In light of the recent natural disasters that have caused destruction for so many across the globe – impacting individuals and families, homes, businesses and communities, we wanted to take the time to talk about why disaster preparedness is so important and how to execute it effectively for your organization. Learn more about our Emergency Disaster App Disasters don’t plan ahead – but you can! Disasters don’t plan ahead. They rarely give warning, and when they hit, they hit hard. So even though you are sometimes left with no warning...
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It may seem obvious, but a lot of people and companies still have questions about business continuity and why it matters. Why isn’t it enough to simply have a plan in place in case of emergency? That is one part of business continuity, but it’s only one piece of a much larger puzzle that keeps organizations afloat and thriving even when disaster strikes. It may seem cumbersome, but when you look at the impact from a bird’s eye view, the need for a complete BC plan is extremely clear. The...
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Having a business continuity management plan in place is all well and good, and an important part of preparing for any potential disruption in business, but if the plan sits on a shelf collecting dust, what good is it really doing? For a BC plan to truly thrive, it needs to be practiced, regularly. Why Exercise Organizations that perform well-planned exercises get better results when faced with the real event. It makes sense, but often companies fail to move forward with exercising plan implementation. When you regularly run tabletop, functional...
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