Damage or major repairs to your facilities can seriously impact day-to-day operations. Fire, gas leaks, chemical spills plus a host of weather related building issues must be accounted for in a comprehensive business continuity plan. We all remember the many companies impacted by the terrorist attack on the World Trade Center towers. Those companies not only had to mourn the losses of their employees and friends, but they had to figure out how to relocate and rebuild facilities given that their office space no longer existed.
MissionMode partners with business continuity and facilities managers across industries by providing the tools they need for facilities emergency preparedness to quickly and easily communicate critical information, share timely data and photos from impacted locations, and implement incident management procedures for speedy resolution of facilities-based incidents.
When facilities damage happens, normal operations may be impacted. MissionMode Situation Center Suite can help your team manage the wide variety of business impacts stemming from damage to your company’s facilities. Whether you simply need to reach out to employees to ensure their safety or need to rebuild facilities and relocate displaced staff, MissionMode tools will help your team ensure facilities emergency preparedness for communication of important information, receive confirmation and feedback from a geographically dispersed employee and/or customer base and effectively manage operations through the business disruption. Some of the primary applications include:
Staffing and Employee Safety – Every organization has an obligation to ensure the safety and security of their staff. In the event of dangerous facilities situations, the goal is to quickly locate all employees, receive confirmation of their safety and supply information on impacted work schedules.
Scheduling – Severe facilities damage can wreak havoc on transportation schedules, store hours, staff availability and supply chain management. Collaborative communication tools can help your team develop and execute response plans that will get things back on track.
Building Repairs – Damage at an individual location can have a major impact on operations. MissionMode can help your facilities management team communicate with employees and implement recovery plans quickly and effectively to enable normal operations to carry on.
Evacuation/Relocation – At times, facilities damage can be so extreme that evacuation or temporary relocation of facilities is required. MissionMode tools can facilitate the required coordination, planning and communications.
MissionMode has the tools business continuity and facilities management teams need to effectively handle facilities damage. Our Situation Center Suite was designed to enable simple two-way emergency communications and a collaborative virtual command center to speed issue resolution.
Intelligent, 2-Way Message Delivery – MissionMode Notification Center allows organizations to communicate with employees and customers via email, land-line, mobile devices, SMS and more to deliver critical information in the event of a facilities-related incident. The solution easily integrates with existing HR systems to ensure timely and accurate contact information across customizable mailing lists. Smart automation rules allow for sequential message delivery, escalation of alerts across devices and more. There are multiple ways for recipients to respond including one touch connection to a conference call. Best of all, Notification Center is extremely easy to use and can be accessed from anywhere including an award-winning mobile application.
Collaborative Incident Management Tools – MissionMode Situation Center can dramatically improve an organization’s readiness and ability to effectively manage unplanned facilities damage by making event management collaborative, simple, and trackable. The tool can be pre-configured to help business continuity teams by providing a collaboration platform that serves as a virtual command center. The easy-to-use Situation Center includes a real-time dashboard giving all users a centralized view of event resolution activities and status, team and individual task checklists, event log, a file sharing library for key documents, customized online forms and seamless integration to our Notification Center for message delivery.
Interactive Field Communications – MissionMode’s EarShot Solution enables rich, 2-way communications to support decision making as a situation unfolds. This unique mobile application allows company personnel to send mobile messages, forms, photos and GPS location information to a geographically dispersed team to facilitate location closure and incident management decisions.
Planning for and managing recovery from severe facilities damage while minimizing negative business impact takes planning, practice and the right partner. A partner with the tools, industry experience and support to give you maximum operational control.
Unlike most emergency management systems, MissionMode provides an end-to-end incident management solution. Because in a crisis, you don’t just need to communicate the problem, you need to resolve it. MissionMode’s Situation Center Suite was specifically designed to support the five key phases of business continuity management in order to boost your organization’s overall readiness:
Key MissionMode advantages for facilities-related incidents include:
- Ease of use
- Virtual command center speeds incident recovery
- API Integration with Accuweather for timely weather-related alerts
- Unlimited contact devices, recipients, teams and templates
- Cloud-based applications -accessible from anywhere
- Customized automation rules
- Template driven – easy to pre-configure for multiple incident types
- Choose recipients individually and by group, role, location or GIS mapping
- Recorded voice alerts plus highest quality text-to-speech alerts
- Multiple ways for recipients to respond including one-touch connection to conference calls
- Easily integrates with existing customer systems
- Real-time dashboards for project status at a glance
- Individual and team level task checklists
- Interactive field communications provides corporate visibility to incident severity
- Configurable calling parameters –can cycle through preferred devices and stop when reached