Communication breakdown is common in the wake of a business disruption. With employees and managers geographically dispersed and often working under immense pressure, miscommunication becomes rampant. Information goes astray or is misunderstood, leaving people with an incomplete or sometimes erroneous view of the situation at hand. So how do organizations provide clear direction and execute recovery plans?

MissionMode has developed a combined emergency response and incident management system that tackles this challenge. These on-demand tools allow for coordination and mobilization of thousands of individuals, and management of the entire business recovery effort.

Using MissionMode’s emergency response system, organizations convey information and instructions to thousands of individuals simultaneously via cell phone, pager, SMS, and email, all at a moment’s notice. Confirmation of alert receipt is sent automatically—making it easy to assess who has received the latest information.

As soon as the emergency response alert is sent, MissionMode creates a virtual command center for activating and tracking the incident response team. This becomes the hub for all plans, activities, communications, and status reports—empowering those in charge to prioritize activities and make more informed decisions. Team members post and access documents, photos, and videos; assign and update tasks; and work together in sync to resolve the situation. This central, secure site makes it easy for managers to stay well informed and execute decisions with confidence.