Features of a Powerful Communication Management System

MissionMode is the tool you need to facilitate your critical communications. Our communications and collaboration application combines the Internet with telecom technology to solve your real business needs.

Alert Notification

With the click of a mouse, you can easily alert personnel across multiple locations, divisions, or functional areas. Say goodbye to phone trees and manual cascades! MissionMode will automatically deliver alert messages to the right people and to multiple devices.

The Alert Notification and Extended Notification services include communications via:

The enhanced audio message comes through with amazing accuracy and clarity.

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Unique Messages Require Unique Responses

As your message is delivered, recipients can acknowledge the message with a variety of response options: voice, email, pressing a button on their phone touch pad, or by logging into the online situation center. Beyond a simple "yes," you can also ask for a more specific response from a set of multiple-choice options that you define. Alternatively, a team member can respond with a voice message to give further information or provide assistance. You can even offer the option to join a conference call on the fly.

Additionally, you can set message delivery parameters based on recipient responses. For instance, you can designate that once a certain number of people respond with a specific answer, the message terminates. This feature is particularly helpful in the management of on-call staff, but you will find it useful for many other situations in your organization as well.

Situation Center Dashboard

The Situation Center is a virtual meeting-place where the entire team can work together to achieve an objective. No longer do you need to be frustrated by overloaded email inboxes to determine what you team should do and is doing--or people jumping onto conference calls late.

Online Communication Management with the Situation Center promotes effective resolution of an emergency or incident.

• View the confirmation status of everyone who has and has not received the notification, and even see who is currently logged in
• Immediately access related documents based on pre-defined situation templates
• Easily share information in real-time with all or groups of users in a variety of formats including documents, spreadsheets, images, and other multimedia files
• Ensure everyone receives up to the minute information of the plan and procedures as the situation unfolds
• Assign, review, and track tasks and performances
• Make smart, timely decisions and adjust your plan on the fly, as necessity requires
• Repeat success by utilizing archived situations for future analysis and planning

Other features of the Online Situation Center include:

• Automatic creation of Situation Center upon sending an alert
• Automatic population of Resource Library links
• Situation Templates to prepare for common and planned-for events
• Task and To-do List creation with progress meter
• Alert receipt status
• Real-time information sharing
• Links to documents, websites, sound, video or other files
• Time and date stamping of all messages and activities
• Archived record of events for future analysis