Your Incident Management System Solution

In a crisis or other business disruption, poor communication among crisis teams and with third parties such as customers, partners, media, shareholders, and suppliers hampers recovery efforts and exacerbates problems. MissionMode prevents this disconnect—synchronizing activities to minimize the cost and impact of incidents.

With MissionMode’s hosted incident management system, people have a means to instantly alert people of a crisis, and then manage the response through MissionMode’s virtual command center. This secure online location removes communication problems caused by email and conferencing. By sharing resources, plans, and actions across geographically dispersed teams, organizations are far better equipped to resolve situations, reduce redundancy of effort, and share best practices.

Accessible via any Internet-enabled device, the virtual command center enables everyone with access permission to see and contribute relevant information and report progress at any time—providing an effective means for making and executing decisions.

Online Communication Management with the Situation Center promotes effective resolution of an emergency or incident.

• View the confirmation status of everyone who has been sent a notification
• See who is currently logged onto the system
• Immediately access related documents using pre-defined situation templates
• Easily share information in real-time with all or groups of users in a variety of formats including
• documents, spreadsheets, images, and other multimedia files
• Enable everyone to receive up to the minute information of the plan and procedures as the crisis situation unfolds
• Assign, review, and track tasks and performances for incident or situation
• Allow smart, timely decisions and adjustments to the plan on the fly, as necessity requires
• Analyze success of operation for future analysis and planning by utilizing archived situations

Other features of the Online Situation Center include:

• Automatic creation of Situation Center upon sending an alert
• Automatic population of Resource Library links
• Situation Templates designed to help prepare for common and planned-for events
• Task and To-do List creation with progress meter and integrated notification
• Alert receipt status
• Real-time information sharing
• Links to documents, websites, sound, video or other files
• Time and date stamping of all messages and activities
• Archived record of events for future analysis