Readiness Best Practices: Assembling Your Business Continuity Team

Organizations both large and small need to have business continuity planning in place to manage unexpected business disruptions.  Whether these events are triggered by severe weather, civil unrest, product failure or any of a myriad of other factors, the time to figure out how to manage an incident is not when that incident occurs. Getting Started – The Right Leadership Model Typically a Business Continuity Manager is identified to lead the planning and preparedness process, and one of that person’s first responsibilities is to assemble the right team and governance...
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Business Continuity Drives Adoption of Cloud-Based Services

business continuity planning

Why are enterprise organizations migrating to cloud-based services in droves? According to a recent online survey of 250 IT decision-makers in the U.S. and U.K. sponsored by NaviSite, they are lured by the cloud’s reliability, uptime and service levels to enhance their enterprise’s business continuity planning. Although the comfort level with cloud-based services for IT infrastructure is increasing among America’s IT professionals, security still remains a top concern. IT Infrastructure Shifts to the Cloud for Many Organizations The cloud’s appeal is certainly increasing as evidenced by the more than one-third...
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MissionMode Nominated for DRI Int’l Notification System of the Year Award

MissionMode DRI International Notification System of the Year Nominee

CHICAGO, January 12, 2015 – MissionMode, provider of the feature-rich mass notification system, Notification Center™,  is proud to announce their nomination for the Disaster Recovery Institute (DRI) International 2015 Award of Excellence for Notification System of the Year. Founded in 1988, DRI International is on a mission to make the world more prepared.  DRI International is a non-profit organization committed to expanding the knowledge base for the continuity management profession, delivering Business Continuity training and certification, and promoting the credibility and awareness of certified Business Continuity professionals across the globe....
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Update your Disaster Recovery Systems: 2014 Data Security Lessons

Disaster Recovery Systems

It’s not been the sort of record-breaking year any business wants to have. Nevertheless, as 2014 comes to a close, many disaster recovery and incident management professionals have begun to refer to it as “the year of the breach” thanks to the increasing number and costs of high-profile data breaches. Now is a great time to consider updating your disaster recovery systems. Costs Escalate for Data Breaches In the retail segment, costs associated with breaches more than doubled since last year according to a recent Ponemon Institute study. Retailers weren’t...
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Disaster Recovery: New Video on how Incident Management Systems Can Help

disaster recovery

How ready is your organization for the next unplanned business disruption? It’s a new year. Why not make it the year your organization adopts an incident management system that can help improve your organization’s readiness and ability to respond to the next unplanned business disruption? Watch our short video to learn more: Schedule a demonstration to see for yourself how MissionMode’s Situation Center Suite can be customized to your organization’s specific incident management needs. How to Use This Information More and more organizations are implementing incident management systems to drive...
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Incident Management Systems and Emergency Plans Helped Buffalo Hospitals Endure the Snowstorm

incident management systems

In November 2014, Buffalo, New York residents were pummeled with nearly 8 feet of snow in just three days, the amount they typically get in an entire year. For some, it meant several days off of school and work, but for emergency and healthcare personnel, it was a chance to put their incident management systems and plans to work. Early Warnings Allowed for Some Preparation Hearty Buffalonians know what it takes to weather a storm, but the lake-effect snowbands made the November storm prolific. Luckily, early predictions alerted residents to...
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Readiness Best Practice Tip – What Should You Prepare For?

readiness best practice

Challenge: Developing a high-performance business continuity program is hard work and requires significant resource commitments and upper-management support. Respondents to the MissionMode Readiness Survey report varying levels of readiness with under 40% claiming to have business continuity management (BCM) plans in place across a wide number of potentially disruptive event types: 38% – Comprehensive BCM plans developed and trained across a wide variety of event types 37% – Plans developed and trained across a limited number of event types 25% – No plans or preliminary plans drafted but not trained...
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Business Continuity Readiness Tip: Streamlining Operational Logs

MissionMode Readiness TIp: Operational Logs

Challenge: Many types of health and safety operations are required to maintain a log of daily events and to make that log available to staff across multiple locations as well as external regulatory agencies.  Log entries need to be timely, accurate, time stamped and to include specific information on actions taken to resolve.  Below is an example of a log entry for a routine jetway issue at an airport terminal: Date/Time Issue Response Resolution Time Impact 09/30/2014  17:45 Jetway door malfunction at gate 24 Maintenance contacted to repair 18:15 Flt...
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Black Friday Data Breaches: Consumers Are Still Vulnerable

data breaches

As we approach the one-year anniversary of Target’s 2013 Black Friday data breach that compromised 40 million credit card users, it doesn’t appear that shoppers are shying away from shopping via credit or debit cards to avoid a similar predicament this year. In fact, a new study by Deloitte found that 56 percent of consumers will shop at retailers that have experienced a data breach this past year, including Target, Home Depot, Kmart and Michaels, even though 42 percent said they are concerned about their personal data. These are similar...
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MissionMode Situation Center Suite Helps the CDC Communicate in Sierra Leone

CHICAGO, November 2, 2014 — MissionMode, a leader in end-to-end incident management solutions to facilitate crisis management, is helping the Center for Disease Control (CDC) with emergency Ebola relief in Sierra Leone. Emergency responders in West Africa had to find alternative mass communications methods to their U.S. based equipment. Using MissionMode’s Situation Center Suite, CDC Sierra Leone Team Room has leveraged MissionMode mobile applications to communicate and advise local CDC responders and healthcare volunteers. Local CDC responders, some armed with basic mobile telephones and local numbers and others with smartphones and tablets, are...
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