Extensive Government Security Breach Proves All Are Vulnerable

What we can learn from the OPM Security Breach - MissionMode

We are led to believe that the U.S. government is ultra secure because it has some of the best protection in the world. Apparently, our cyber protection is not as perfect as we imagined since the Office of Personnel Management (OPM) recently had two major breaches of personal security. Officials from the OPM have commented with only extremely vague communication about the incident publicly, and on July 10th, Katherine Archuleta announced her resignation as the head of the OPM. At MissionMode, we believe that any business can learn from this incident...
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Are Employees Part of Your Business Continuity Plan?

Business Continuity for Employees

Most businesses have at least thought about how they will continue regular operations after experiencing a business disruption even if they do not have a fully developed business continuity plan in place. Management may have considered IT system stability, facilities availability, manufacturing—the “how and where” of regular operations—but the “who” is often overlooked. Your employees are your company’s most critical resource and they need to be an integral part of your business continuity management to ensure your business recovers as quickly as possible from a disruptive event. Let’s take a look...
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New MissionMode Release Launched July 23

Logo - New MissionMode software suite release

MissionMode is pleased to announce that the new version of the MissionMode Situation Center Suite appeared for customers on July 23, 2015, at 8:00PM CDT. This new MissionMode release version includes a new alert mapping feature to provide an enhanced situational awareness capability, a simplified create page, and enhanced REST calls to support system integrations. Alert Mapping The new mapping feature allows alert creators to assign a location to an alert. Specifically, new Situation Center or Notification Center alerts can be given a location via a drag and drop map interface. Once...
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Virgin Galactic Trusts MissionMode for Incident Management

Virgin Galactic incident management - MissionMode

Virgin Galactic, the world’s first commercial spaceline, is working to make space travel an affordable reality. Founder, Sir Richard Branson, sums up the company’s mission as follows: “It’s our destiny to reach out beyond our world and into the universe and to gaze back and appreciate what we have here on Earth.” Building a spaceline from the ground up takes serious preparation and exacting safety procedures. When it came time for the company to select a partner for incident management and emergency notification, few providers could meet their strict requirements....
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Reputation Management in Professional Sports

Reputation Management in Professional Sports

How would you like to be in charge of the world of reputation management in professional sports?  While it may sound glamorous on the surface, there is a lot more to a sports team’s reputation than wins and losses. How the players act on and off the field gets a huge amount of press, and when accusations of cheating (think Deflategate or the recent St. Louis Cardinals hack of the Astros player database) make the front pages, the job of sports reputation management seems a lot less appealing. Business continuity...
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Preparing Your Business for a Potential Terrorist Attack

Preparing your business for a potential terrorist attack - MissionMode

How would you notify your employees if a terrorist attack occurred near you? The Islamic State in Iraq and Syria, better known as ISIS, recently claimed responsibility for openly shooting at an event in Garland, Texas hosted by the American Freedom Defense Initiative (AFDI). The AFDI, a known anti-Muslim hate group, planned for participants to draw cartoon images of the prophet Muhammad. This highly offensive act triggered shooters Elton Simpson and Nadir Soofi to plan an attack at the event. Simpson and Soofi’s plot was thankfully foiled before they managed...
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Strong 2015 El Niño Predicted for Fall: Be Prepared

Strong 2015 El Nino Predicted - Mission Mode

One of the most unnerving elements in business is predicting what to anticipate for your company in the future. Most businesses worry about economic problems, but what about possible weather disasters? According to The Washington Post, the United States could be in for a strong El Niño in the fall. An El Niño can impact the world’s climate, but it starts with rising temperatures in the Pacific Ocean that lead to temporary changes in the atmosphere. The computer models predict that it could be even larger than the record-holding El...
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Readiness Best Practices: Effective Risk Assessment

Effective Risk Assessment - Readiness Best Practices | Mission Mode

In creating business continuity plans, every organization completes a series of risk assessment exercises. Without this general risk assessment, it would be impossible to prioritize what BCM plans are needed. Which disruptive events are most likely to impact your business? Your employees? Your clients? Your suppliers? Research suggests the top 10 risks tackled by business continuity teams include: Severe Weather IT Issues (outages, breach, virus…) Power Outages Natural disaster (flood, earthquake) Physical Violence Fire Epidemic Product delivery/quality Scandal/reputation Theft Clearly some sub-set of these event types should be addressed in...
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The Hospital Safety Score: An Incident Management Approach to Hospital Safety

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The stats are unsettling. As many as 440,000 people die every year from preventable errors in hospitals. One in 25 patients acquire an infection in the hospital. That’s one of the reasons The Leapfrog Group has established the Hospital Safety Score, a bi-annual assessment of hospital safety that gives consumers an apples-to-apples way of comparing facilities and hospital administrators a framework for improvement. The national nonprofit group’s incident management approach to hospital safety results in a common language to identify issues and to track improvement. What is the Hospital Safety...
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Lessons Learned from Blue Bell’s Ice Cream Recall

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The moment news broke about the recent listeria outbreak that caused Blue Bell to voluntarily recall all of its products from store shelves, the public’s natural need was for information about the situation—who was in charge, what was being done and the severity of the threat. The company’s comprehensive and proactive action in the face of the biggest crisis of its 108-year history is a model for how to manage crisis communications. Let’s take a look at some of the crisis communication tactics practiced by Blue Bell to find ways...
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