Update your Disaster Recovery Systems: 2014 Data Security Lessons

Disaster Recovery Systems

It’s not been the sort of record-breaking year any business wants to have. Nevertheless, as 2014 comes to a close, many disaster recovery and incident-management professionals have begun to refer to it as “the year of the breach” thanks to the increasing number and costs of high-profile data breaches. Now is a great time to consider updating your disaster recovery systems. Costs Escalate for Data Breaches In the retail segment, costs associated with breaches more than doubled since last year according to a recent Ponemon Institute study. Retailers weren’t alone;...
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Disaster Recovery: New Video on how Incident Management Systems Can Help

disaster recovery

How ready is your organization for the next unplanned business disruption? View MissionMode’s new video to learn how an incident management system can help improve your organization’s readiness and ability to respond to the next unplanned business disruption. Whether it’s a force of nature such as a blizzard or flood, a data breach that impacts you and your customers, or any number of other events that can alter regular operations, the goal is to not only survive but to minimize the negative business implications of the event. In order to achieve...
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Incident Management Systems and Emergency Plans Helped Buffalo Hospitals Endure the Snowstorm

incident management systems

In November 2014, Buffalo, New York residents were pummeled with nearly 8 feet of snow in just three days, the amount they typically get in an entire year. For some, it meant several days off of school and work, but for emergency and healthcare personnel, it was a chance to put their incident management systems and plans to work. Early Warnings Allowed for Some Preparation Hearty Buffalonians know what it takes to weather a storm, but the lake-effect snowbands made the November storm prolific. Luckily, early predictions alerted residents to...
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Readiness Best Practice Tip – What Should You Prepare For?

readiness best practice

Challenge: Developing a high-performance business continuity program is hard work and requires significant resource commitments and upper-management support. Respondents to the MissionMode Readiness Survey report varying levels of readiness with under 40% claiming to have business continuity management (BCM) plans in place across a wide number of potentially disruptive event types: 38% – Comprehensive BCM plans developed and trained across a wide variety of event types 37% – Plans developed and trained across a limited number of event types 25% – No plans or preliminary plans drafted but not trained...
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Business Continuity Readiness Tip: Streamlining Operational Logs

MissionMode Readiness TIp: Operational Logs

Challenge: Many types of health and safety operations are required to maintain a log of daily events and to make that log available to staff across multiple locations as well as external regulatory agencies.  Log entries need to be timely, accurate, time stamped and to include specific information on actions taken to resolve.  Below is an example of a log entry for a routine jetway issue at an airport terminal: Date/Time Issue Response Resolution Time Impact 09/30/2014  17:45 Jetway door malfunction at gate 24 Maintenance contacted to repair 18:15 Flt...
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Black Friday Data Breaches: Consumers Are Still Vulnerable

data breaches

As we approach the one-year anniversary of Target’s 2013 Black Friday data breach that compromised 40 million credit card users, it doesn’t appear that shoppers are shying away from shopping via credit or debit cards to avoid a similar predicament this year. In fact, a new study by Deloitte found that 56 percent of consumers will shop at retailers that have experienced a data breach this past year, including Target, Home Depot, Kmart and Michaels, even though 42 percent said they are concerned about their personal data. These are similar...
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MissionMode Situation Center Suite Helps the CDC Communicate in Sierra Leone

CHICAGO, November 2, 2014 — MissionMode, a leader in end-to-end incident management solutions to facilitate crisis management, is helping the Center for Disease Control (CDC) with emergency Ebola relief in Sierra Leone. Emergency responders in West Africa had to find alternative mass communications methods to their U.S. based equipment. Using MissionMode’s Situation Center Suite, CDC Sierra Leone Team Room has leveraged MissionMode mobile applications to communicate and advise local CDC responders and healthcare volunteers. Local CDC responders, some armed with basic mobile telephones and local numbers and others with smartphones and tablets, are...
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Push Notifications for Web Browsers to Reach People Where They Pay Attention

push notifications

Now that app-style notifications are generally accepted by smart-phone users, it’s just a matter of time until we will see similar implementation of push notifications by other industries. In 2015, most leading web browsers will be able to support this technology. This allows websites to ask visitors to opt in to receive notifications even if the site is not open in the browser at the time. Similar to our Desktop Alert system, push notification technology reaches people where they are more apt to pay attention. Expansion of Push Notifications Mobile...
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Business Disruption Risks Increase in Hong Kong

business disruption

Over the last three months, nearly 20 percent of countries have seen an increase in business disruption, and Hong Kong led the pack with the largest increase over the last quarter according to the Civil Unrest Index (CUI), a quarterly survey of 197 companies conducted by the risk analytics company Maplecroft. Risk management professionals should monitor and plan for the potential complications that these events may pose to their businesses. Unrest in Hong Kong Hong Kong is now classified as high risk according to the index. If the last few...
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Emergency Preparedness: U.S. and an Ebola Outbreak

Emergency preparedness

The estimated economic impact of an Ebola outbreak that extends beyond the borders of Guinea, Liberia and Sierra Leone is calculated by the World Bank to be $32.6 billion by the end of 2015, which obviously doesn’t account for the human pain and suffering endured by victims and their loved ones from the deadly disease. Now that Americans face the threat of Ebola on U.S. soil and other countries are at risk, this estimate will likely spiral upward. So, how ready is America for an Ebola outbreak? According to a...
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