Reputation Management in Professional Sports

Sports Reputation Management | MissionMode

How would you like to be in charge of reputation management in the world of professional sports?  While it may sound glamorous on the surface, there is a lot more to a sports team’s reputation than wins and losses. How the players act on and off the field gets a huge amount of press, and when accusations of cheating (think Deflategate or the recent St. Louis Cardinals hack of the Astros player database) make the front pages, the job of sports reputation management seems a lot less appealing. Business continuity...
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Preparing Your Business for a Potential Terrorist Attack

Preparing your business for a potential terrorist attack - MissionMode

How would you notify your employees if a terrorist attack occurred near you? The Islamic State in Iraq and Syria, better known as ISIS, recently claimed responsibility for openly shooting at an event in Garland, Texas hosted by the American Freedom Defense Initiative (AFDI). The AFDI, a known anti-Muslim hate group, planned for participants to draw cartoon images of the prophet Muhammad. This highly offensive act triggered shooters Elton Simpson and Nadir Soofi to plan an attack at the event. Simpson and Soofi’s plot was thankfully foiled before they managed...
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Strong 2015 El Niño Predicted for Fall: Be Prepared

Strong 2015 El Nino Predicted - Mission Mode

One of the most unnerving elements in business is predicting what to anticipate for your company in the future. Most businesses worry about economic problems, but what about possible weather disasters? According to The Washington Post, the United States could be in for a strong El Niño in the fall. An El Niño can impact the world’s climate, but it starts with rising temperatures in the Pacific Ocean that lead to temporary changes in the atmosphere. The computer models predict that it could be even larger than the record-holding El...
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Readiness Best Practices: Effective Risk Assessment

Effective Risk Assessment - Readiness Best Practices | Mission Mode

In creating business continuity plans, every organization completes a series of risk assessment exercises. Without this general risk assessment, it would be impossible to prioritize what BCM plans are needed. Which disruptive events are most likely to impact your business? Your employees? Your clients? Your suppliers? Research suggests the top 10 risks tackled by business continuity teams include: Severe Weather IT Issues (outages, breach, virus…) Power Outages Natural disaster (flood, earthquake) Physical Violence Fire Epidemic Product delivery/quality Scandal/reputation Theft Clearly some sub-set of these event types should be addressed in...
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The Hospital Safety Score: An Incident Management Approach to Hospital Safety

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The stats are unsettling. As many as 440,000 people die every year from preventable errors in hospitals. One in 25 patients acquire an infection in the hospital. That’s one of the reasons The Leapfrog Group has established the Hospital Safety Score, a bi-annual assessment of hospital safety that gives consumers an apples-to-apples way of comparing facilities and hospital administrators a framework for improvement. The national nonprofit group’s incident management approach to hospital safety results in a common language to identify issues and to track improvement. What is the Hospital Safety...
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Lessons Learned from Blue Bell’s Ice Cream Recall

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The moment news broke about the recent listeria outbreak that caused Blue Bell to voluntarily recall all of its products from store shelves, the public’s natural need was for information about the situation—who was in charge, what was being done and the severity of the threat. The company’s comprehensive and proactive action in the face of the biggest crisis of its 108-year history is a model for how to manage crisis communications. Let’s take a look at some of the crisis communication tactics practiced by Blue Bell to find ways...
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New Whitepaper Helps Organizations Maximize Crisis Preparedness

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Boost Readiness With a 4 T’s Approach Any organization that invests in business continuity and disaster recovery planning wants to ensure that the investment in time and resources results in improved resilience. Unfortunately our Readiness Survey results confirm what many other benchmarking studies have found: Most organizations today are not meeting their business continuity program maturity goals. Download MissionMode’s new whitepaper to better understand the primary obstacles organizations face in achieving business continuity program maturity. The paper explores the issues and offers a practical, step-by-step approach to boosting readiness by...
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MissionMode Announces Mobile Enhancements for iOS and Android Users

MissionMode Mobile Release Announcement

CHICAGO, May. 1, 2015 — MissionMode, provider of innovative enterprise software solutions for incident management and mass notification, has launched a new release of MissionMode Mobile, a mobile application that enables anytime, anywhere crisis management. MissionMode Mobile extends the capabilities of the company’s core web-based applications Situation Center™  for simplified incident management and Notification Center™ which provides intelligent emergency notification. MissionMode Mobile includes a variety of unique features that dramatically improves an organization’s ability to manage unplanned events. During a crisis, responders are typically away from their desks. They can’t use traditional crisis...
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Climate Change Drives Up Insurance Claims and Need for Continuity Plans

severe weather - missionmode

Since there is a direct causal relationship between severe weather events and an increase in property and casualty insurance claims, the insurance industry keeps a close eye on the science of climate change. With the combination of high-value property and an increase in severe weather events, studies done by risk management firm Munich RE estimate that North American weather-related losses have quadrupled since 1980 causing more than $500 billion in covered losses between then and 2011. With weather-related losses growing at such an amazing clip, the need for businesses to...
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Readiness Best Practices: The Importance of Executive Sponsorship

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The most commonly cited impediment to BC/DR program success is a lack of management support, and this is for good reason.  New and non-established BCM programs have to overcome serious inertia in order to succeed. Business continuity is not a core competency of most organizations and few employ a full-time team of BCM professionals.  According to the 2014 CI/KPMG benchmarking survey, the majority of organizations have between 0 and 2 FTEs dedicated to the primary BC/DR functions: Even when launched in the aftermath of a major disaster like the World...
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