Incident Management Systems: Choose the Right Incident Management System

choose the right incident management system

This is the final installment in our four-part series, “Incident Management Systems: A Business Continuity Program Game-Changer.” The goal of the series is to help business continuity practitioners better understand the role of incident management software so they can evaluate how these tools might help boost program effectiveness. In the previous article we provided a framework for assessing if a C/IM system is right for your organization. Here we will help you understand how to evaluate the various C/IM options and determine which would be the best fit for your...
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Is an Incident Management System Right for Your Organization?

incident management system

This is the third in our four-part series, “Incident Management Systems: A Business Continuity Program Game-Changer.”  The goal of the series is to help business continuity practitioners better understand the role of incident management software so they can evaluate how these tools might help boost program effectiveness. In the previous article we attempted to separate myth from fact in terms of what Crisis/Incident Management (C/IM) systems do and who can benefit from them. Here we will help you assess if a C/IM system is right for your organization. Most organizations...
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Incident Management: Being Ready for Anything

incident management

We have said it before, sometimes incidents are not the result of weather, cyberattacks or other things that can disrupt delivery. They are often unforeseen things such as media scandals. And, in some cases, they can be scandals at another company that impact your industry as a whole. Take the recent Volkswagen scandal where they admitted to creating software on their diesel-powered 4-cylinder cars that would trick emissions tests to allow their vehicles to pass. VW has long been an advocate of diesel vehicles and was among the leaders in...
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IT Decision Makers Admit Not Doing Enough to Protect Data

protect data

Organizations today are porous when it comes to protecting their company data, which can lead to data breaches and IT incidents. New research from Code42  found that one in four IT professionals say their companies are not doing enough to protect data, while almost one in four workers indicated they do not trust their IT teams to protect data. This is all too apparent from recent reports that Seagate employees’ W-2 information was stolen as a result of a targeted phishing attack. This was due to a fraudulent email, appearing...
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Don’t Miss MissionMode at DRJ Spring World

DRJ Spring World 2016 Orlando | MissionMode

This year’s Disaster Recovery Journal Spring World event is nearly here, don’t miss MissionMode at this year’s show. Event:      DRJ Spring World 2016 Location:  Orlando, FL Date:        March 13-16, 2016   This year’s theme Innovation to Ensure Resiliency is perfect for the largest assembly of business continuity professionals in the industry. This is your opportunity to learn about the latest tools and best practices for BC/DR success. Make the most out of your time at Spring World: Do Some Pre-Reading Download MissionMode’s latest whitepaper, “Incident...
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Incident Management Systems: Dispelling Myths about IMS

incident management

This is the second in our four-part series, “Incident Management Systems: A Business Continuity Program Game-Changer.”  The goal of the series is to help business continuity practitioners better understand the role of incident management software so they can evaluate how these tools might help boost program effectiveness. In the previous article we explored how incident management systems support the business continuity function and why adoption of these systems is growing at a fast pace. Here we will attempt to separate myth from fact in terms of what C/IM systems do...
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Build a Reliable Defense Against Cyber Attacks

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How your organization would respond if under attack from a physical assault or fire is obvious. Someone would dial 911 and emergency services would arrive quickly to assist. Unfortunately, the same can’t be said if your organization is the target of a cyber attack. Your best offense in this scenario is to create a resilient defense against cyber attacks. Let’s take a look at the top priorities any organization should adopt to build a reliable defense against cyber threats. Evaluate Your Skills, Fill Gaps It’s crucial to evaluate your security team’s core...
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Business Continuity Plans Aided Recovery After Winter Storm Jonas

business continuity plans

Before Winter Storm Jonas struck the East Coast and the Mid-Atlantic in late January, business continuity teams were already hard at work preparing for the biggest snowstorm of the 2015/2016 winter season. Meteorologists issued warnings and predictions; government officials and community representatives from schools, hospitals and other organizations reacted; and communication was broadcast through multiple channels including newspaper, radio, TV, social media and push notifications encouraging people to stay home. Public and private sector players had detailed plans in place, optimized from lessons learned in past storms which helped to minimize...
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Take these 5 Steps to Verify your Vendor Resiliency

Businessman And Businesswomen Shaking Hands Outside Office

If you haven’t thoroughly analyzed your vendor resiliency and potential supply chain interruptions, there may be a gaping hole in your business continuity plan no matter how thorough your internal team has been according to the PwC whitepaper, “Business continuity beyond company walls: When a crisis hits, will your vendors’ resiliency match your own?” As the business world becomes more intertwined and dependent, it is essential for you to assess the resiliency of your vendors with these five steps in order to be sure you can count on your vendors when...
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Incident Management Systems: Poised for Mainstream Adoption

Incident Management System | MissionMode

This is the first in our four-part series, “Incident Management Systems: A Business Continuity Program Game-Changer.”  The goal of the series is to help business continuity practitioners better understand the role of incident management software so they can evaluate how these tools might help boost program effectiveness. Here we will explore how incident management systems support the business continuity function and why adoption of these systems is growing at a fast pace. Incident Management Systems may be the best kept secret in the business continuity world.  Organizations that have deployed...
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