EMV Card Deadline Come and Gone

EMV Cards | MissionMode

Remember that October 1st retailer deadline to provide chip-friendly credit and debit card payment terminals?  Turns out it was a softie, as industry analysts estimate that only around 50% of US retailers have made the transition which is a major step for financial services providers and retailers to address the rising tide of credit card data breaches. EMV Card Transition Concerns Cost, obviously, has been a stumbling point for many retailers.  So, too, is the overlap with the start of the holiday shopping season, a time of long lines, impatience...
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Supply Chain Business Continuity Plans

Containers in harbour, Rotterdam, Netherlands, Europe --- Image by © Royalty-Free/Corbis

Expect the unexpected: It’s a mantra that should be adopted by every supply chain manager. Since globalization has altered the cycle of manufacturing and the majority of time the raw materials/supplies, manufacturing facility and customer all reside thousands of miles away from each other, our supply chains are extremely vulnerable to manmade and natural incidents that can halt normal business operations. The continuity of your business is dependent on your ability to keep supply chains open, manufacturing running and clients supplied. The best way to do this is to include...
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Readiness Best Practices: Leveraging Social Media in a Crisis

Social Media for Crisis Communications | MissionMode

Social media can be a powerful tool in a business continuity  management program arsenal, however, according to a PwC survey of business continuity managers, 57% of respondents are not systematically leveraging social media in their programs, and only 8% believe that social media has helped their organization better identify and respond to crisis events. Social Media for Business Continuity Management There are many ways business continuity managers can leverage social media in a crisis, but to be effective requires forethought and training. A2014 survey on Social Media in the Workplace revealed...
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Can Your Organization Survive a Natural Disaster

Hurricanes and earthquakes caused death and destruction across the globe in the past week from Mexico to Pakistan. This should serve as yet another reminder of the importance of readying your organization to survive a natural disaster. Every organization needs to be in a position to: Fulfill their duty of care responsibilities towards employees Manage internal and external communications Activate response plans to enable the fastest possible resumption of normal operations Manage supply chain disruptions…and more One in four organizations impacted by a natural disaster never reopens their doors.  View...
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Hurricane Patricia and Severe Weather Planning

severe weather planning | MissionMode

Monumental damage was averted this week as Hurricane Patricia narrowly missed the urban centers of Puerto Vallarta, Manzanillo and Guadalajara and then downgraded when she reached the coastal mountains near Cuixmala in Jalisco state of southwest Mexico. Strongest Pacific Hurricane on Record With off-shore winds recorded at over 200 miles per hour, Patricia was recorded averaging 165 MPH when she hit land at 6:15 on the evening of 10/23.  The most powerful Pacific hurricane on record, Patricia, luckily resulted in considerably less damage than predicted and no loss of life. Successful...
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Small Businesses Neglect IT Disaster Recovery Planning

Business Crisis Management

The majority of small businesses, the ones most vulnerable to devastating outcomes in the event of an unplanned disruption, continue to ignore IT disaster recovery planning. Unfortunately, they do so at their own peril. As we witnessed with Superstorm Sandy, the “longer a business goes without getting back on their feet, the more likely it is that they will never get back on their feet,” said Michael Mullin, president of Integrated Business Systems. In the past, business continuity solutions were only within reach of businesses with hefty budgets; however, cloud computing has now made...
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Readiness Best Practices: Emergency Field Communications

Emergency Field Communications | MissionMode

When emergencies arise, one of the most difficult aspects of crisis management is accessing the most accurate and timely information available to drive effective response planning and decision making.  Whether the incident is happening across campus or across the globe, it’s unlikely that all of the people needed to determine next steps are on-site with a first-hand view of the situation. Real-time, interactive field communications are a key success driver. Common Field Communication Challenges MissionMode supports hundreds of organizations across a wide variety of industries many of which encounter frequent...
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Close the Gaps in your Disaster Recovery Preparedness

search and rescue

Although we might have a baseline understanding and systems in place to handle a disaster, the reality is that most businesses will experience significant downtime as a result of an unplanned disruption. Three in four companies worldwide have inadequate disaster recovery plans according to the Disaster Recovery Preparedness Council’s 2014 Annual Report. In the majority of cases, this is simply because companies do not have the time or resources to sufficiently safeguard all areas of their business. In order to secure your business, let’s take a look at some of...
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Readiness Best Practices: Managing Employee Safety Responsibilities

Duty of Care | MissionMode

Business continuity teams need to be prepared to address many different types of business disruptions. Some, like product recalls or data breaches can have very widespread impact, but do not usually involve employee safety. With incidents such as severe weather, natural disasters, fire or physical violence, however, organizations have serious employee safety responsibilities. Duty of Care Obligation Happily, most organizations take their responsibility for ensuring employee safety very seriously.  Legally, directors and officers of a corporation are required to meet the Duty of Care in the decisions they make as...
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Hajj Stampede: Serious Disaster Prevention Failure

Hajj Stampede | MissionMode

Tragically, 700 pilgrims were trampled to death this week during the Hajj, an annual Islamic journey to Mecca which Muslims are urged to carry out at least once in their lifetime. The Hajj is one of the five pillars of Islam and is considered the largest annual gathering of people in the world. The event has frequently resulted in loss of life due to poor disaster prevention planning and public safety measures. A History of Violence During the month of the Hajj, Mecca, a city of 1.3 million, must accommodate...
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