The Importance of Executive Sponsorship

business continuity management

The most commonly cited obstacle to Business Continuity (BC)/Disaster Recovery (DR) program success is a lack of management support, and this is for good reason. New and non-established BC Management (BCM) programs have to overcome serious inertia in order to succeed. Full-Time Equivalents Business continuity is not a core competency of most organizations and few employ a full-time team of BCM professionals. According to the 2014 CI/KPMG benchmarking survey, the majority of organizations have between 0 and 2 FTEs dedicated to primary BC/DR functions: Even when launched in the aftermath...
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Assembling the Right Business Continuity Team

Assemble a Business Continuity Team

Organizations both large and small need to have business continuity plans in place to manage unexpected business disruptions. Whether these events are triggered by severe weather, civil unrest, product failure or any of a myriad of other factors, the time to figure out how to manage an incident is not when that incident occurs. Getting Started – The Right Leadership Model Typically, a Business Continuity Manager is identified to lead the planning and preparedness process, and one of that person’s first responsibilities is to assemble the right team and governance...
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IMS Best Practices: Adoption & Return

MissionMode will train your employees

As business continuity planning and Incident Management Systems (IMS) continue to gain traction worldwide, it is important to use the information from the enterprise software industry to maximize your organization’s ROI and ensure your IMS rollout is smooth, deliberate and successful. If you are about to launch a new IMS for your organization, the following IMS best practices could make all the difference to your bottom line. Tip #1: Clearly Define Project Objectives Write down what events you plan to target, how you plan to use the new IMS application,...
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Successfully Implement an Incident Management System (IMS)

Incident Management System (IMS)

These days, enterprise software implementation statistics are low. If a program does not have a passionate leader to champion the project and sell it to others, the chances of success start to decline. Forrester, an independent global technology and market research company, reports almost half of CRM rollouts fail—a dismal 49%. In addition, less than 12% of companies ever reach 75% adoption by target users—which means less than three-quarters of employees are actually using the software. Even in light of these murky statistics, at MissionMode, we know it is possible...
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Incident Management Systems: Choose the Right Incident Management System

choose the right incident management system

This is the final installment in our four-part series, “Incident Management Systems: A Business Continuity Program Game-Changer.” The goal of the series is to help business continuity practitioners better understand the role of incident management software so they can evaluate how these tools might help boost program effectiveness. In the previous article we provided a framework for assessing if a C/IM system is right for your organization. Here we will help you understand how to evaluate the various C/IM options and determine which would be the best fit for your...
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Is an Incident Management System Right for Your Organization?

incident management system

This is the third in our four-part series, “Incident Management Systems: A Business Continuity Program Game-Changer.”  The goal of the series is to help business continuity practitioners better understand the role of incident management software so they can evaluate how these tools might help boost program effectiveness. In the previous article we attempted to separate myth from fact in terms of what Crisis/Incident Management (C/IM) systems do and who can benefit from them. Here we will help you assess if a C/IM system is right for your organization. Most organizations...
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Incident Management: Being Ready for Anything

incident management

We have said it before, sometimes incidents are not the result of weather, cyberattacks or other things that can disrupt delivery. They are often unforeseen things such as media scandals. And, in some cases, they can be scandals at another company that impact your industry as a whole. Take the recent Volkswagen scandal where they admitted to creating software on their diesel-powered 4-cylinder cars that would trick emissions tests to allow their vehicles to pass. VW has long been an advocate of diesel vehicles and was among the leaders in...
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IT Decision Makers Admit Not Doing Enough to Protect Data

protect data

Organizations today are porous when it comes to protecting their company data, which can lead to data breaches and IT incidents. New research from Code42  found that one in four IT professionals say their companies are not doing enough to protect data, while almost one in four workers indicated they do not trust their IT teams to protect data. This is all too apparent from recent reports that Seagate employees’ W-2 information was stolen as a result of a targeted phishing attack. This was due to a fraudulent email, appearing...
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Don’t Miss MissionMode at DRJ Spring World

DRJ Spring World 2016 Orlando | MissionMode

This year’s Disaster Recovery Journal Spring World event is nearly here, don’t miss MissionMode at this year’s show. Event:      DRJ Spring World 2016 Location:  Orlando, FL Date:        March 13-16, 2016   This year’s theme Innovation to Ensure Resiliency is perfect for the largest assembly of business continuity professionals in the industry. This is your opportunity to learn about the latest tools and best practices for BC/DR success. Make the most out of your time at DRJ Spring World. Do Some Pre-Reading Download MissionMode’s latest whitepaper,...
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Incident Management Systems: Dispelling Myths about IMS

incident management

This is the second in our four-part series, “Incident Management Systems: A Business Continuity Program Game-Changer.”  The goal of the series is to help business continuity practitioners better understand the role of incident management software so they can evaluate how these tools might help boost program effectiveness. In the previous article we explored how incident management systems support the business continuity function and why adoption of these systems is growing at a fast pace. Here we will attempt to separate myth from fact in terms of what C/IM systems do...
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