Effective crisis management and emergency notification using a hosted communications solution

Effective communications during a crisis requires fast response to incidents or disasters to be successful. MissionMode is a hosted service created for organizations and emergency operation centers specializing in responding to natural disasters, business disruptions, crisis or other emergencies.

MissionMode Solutions delivers effective communication and problem solving in time-critical situations. Our crisis management, incident management and emergency notification products by sharing information, providing awareness of status at all times, and facilitate messages delivery both internally and externally via web, email, SMS and phone to reduce the cost and impact of an incident leading to business continuity and crisis resolution.

MissionMode’s virtual command center allows an organization to synchronize and speed response efforts whether responding to a local crisis, a regional disaster, or a business disruption. These emergency notification and crisis response solutions are ideal for disparate teams looking to work together to resolve tough, time-sensitive challenges.

MissionMode’s Emergency Management Solution enables organizations to:

Quickly and easily implement an emergency notification system
Rapidly create and send notifications to all members of the emergency team
Transmit incident management notifications at a moment’s notice to decision makers
Receive automatic verification of message receipts via all two-way devices
Send notifications via multiple modes (land lines, mobile phones, text to email, text to SMS, text to pagers, text to fax)
Analyze the audit log of all communications and responses
Create management and status reports on all aspects of emergency management
Receive guaranteed SLA coverage to the entire subscribed population

MissionMode’s Incident Management System makes it easy to:

Rapidly interact with the incident management team by posting messages, links, documents, audio and video clips, and a variety of other resources
Track people status, task status, and information resources in real time
Receive persistent, time-stamped message postings
Assign tasks and resource and monitor progress anywhere in incident management process
Apply “situation type” templates for common events
Define resources, tasks and events for custom incidents and situations
Archive incident records for future analysis